Support
Something not working, or an idea? Write to us. A real person reads every message.
Email: contact@stillmark.download
Tell us your device and what you were making; a screenshot helps.
Before you write
My code doesn't scan.
Use darker ink on lighter paper, make the logo smaller, print larger (the app tells you the minimum width), and keep text out of the code's margin. Every export is checked on the device; if it says it may not scan, it lists what to change.
Restoring Pro
Open any Pro feature and tap “Restore purchase”, signed in with the Apple ID you bought with. Pro is shared with your family when Family Sharing is on.
Will my codes stop working?
No. The content is stored in the code itself. Nothing depends on us or on a server.
Where is my data?
Only on your device. See the Privacy Policy.